CLOSED [Due to inactivity of submitter]: SUNRISE SLOTS!

Last post made 14 days ago by tough_nut
  • Started by
  • TiaKay360
  • Newbie 2
  • last active 19 days ago

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  • I think these pictures say it all ! I have been trying to get my fairly won winnings for a long time. And I keep getting shewed off! They blame it on their processor. I have complied with all their rules and have done all the requirements needed for a widthdrawl. It was approved back in June 22nd. And it was supposed to be a Bitcoin widthdrawl. Which in their emails they claim the fastest way to get your widthdrawl 48hrs or less! They still send out those emails even tho they have a "processor issue". 

    Don't spend your money on them. They are so rude and don't care about there customers! 

  • Hello TiaKay360,

    Please be advised that we do not have Sunrise Slots Casino listed at LCB so we may not get any response from them. With that said, if you would like us to contact the casino on your behalf and make an inquiry about your case please send us your Casino Username via PM

  • Hello TiaKay360,

    We've contacted the Casino and inquired regarding your situation. Please keep an eye on this thread for any updates. 

  • Hello TiaKay360,

    Have you managed to get in touch with the Casino? They're still unresponsive to us. We'll try sending out another email in hopes that they will respond. Please let us know if you have any updates regarding your situation. 

  • Yes I always get a response from them but waaayyy later 

    They still keep telling me the same thing that their payment processor is having issues paying people and when it's good to go they will let me know and send my payment but this has been going on for 2 months now I just find it hard to believe not to mention I keep getting emails from them saying that if I pay with Bitcoin I could get my payment in less than 48 hours which is not true because I paid with Bitcoin and I was trying to withdraw with Bitcoin and it's going on 2 months now thank you guys for helping I really appreciate it I'm going to keep trying at it because this is unfair. 

  • Hello TiaKay360,

    They haven't responded to any of our emails thus far, since we sent them a reminder email yesterday, we'll send them another one in a day or two if they do not respond until then. Please keep us updated.

  • Hello TiaKay360,

    Any updates regarding your case? Unfortunately, we had no luck contacting them thus far, they've been unresponsive to any emails we've sent them.

  • Hello TiaKay360,

    Could you please update us if your issue has been resolved? We unfortunately still haven't heard back from the Casino.

  • We will be closing this complaint due to the submitter's inactivity. 

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