CLOSED: [Due to the casino’s unresponsiveness]: Sunrise slots - No Payment Issue

I had 25 free spins reward from depositing. I made the playthrough and requested a withdraw o the max alowed, $100. I have recieved a withdraw from these spins before and always chose crypto for paymnt. Which i did this time and was denied because my last deposit was made with a card. Problem is they wont let u withdraw to a bank acct the has under $20 balance on statement. I tried to withdraw by players card but that was denied. Problem is my acct balance shouldnt matter for withdraw. Its been months.

Disputed amount: 100$

Casino: Sunrise slots

Case #: 4367

Hello mandolio,

Thank you for sharing your experience with our members. 

Sunrise Slots Casino is placed on LCB's warning list due to an ongoing list of complaints from players. Complaints state they have delayed payments and/or are not getting paid.

While the majority of casinos are open to cooperation and communication is usually efficient and constructive, there are cases where certain casinos choose not to cooperate or fail to respond despite repeated attempts.

In this situation, we are very sorry, but our hands are tied. Without any communication from the casino, there is unfortunately nothing further we can do to assist you. 

After conducting our own review, we decided to place this brand under a warning status in order to inform and protect our members. You can read all the details on the casino's review page, found HERE.  

Our advice when choosing a site is to always make sure the platform operates legally in your country and to carefully review the game selection, terms, and overall reputation beforehand.

We truly regret that we cannot help further in this case and appreciate your understanding.

Darn. well thank you for answering.

Hello mandolio,

We are sorry that we could not be of greater assistance regarding this casino. Unfortunately, when certain operators, such as this one, choose not to cooperate with third parties and fail to provide the necessary information, our ability to conduct a thorough assessment is limited.