CLOSED: True Blue Azure Hand casino withdrawal issue

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Last post made 3 years ago by Nickhelp
benruss
  • Started by
  • benruss
  • Australia Newbie 2
  • last active 3 years ago

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  • benruss
    • Started by
    • benruss
    • at Nov 30, 21, 03:15:17 PM
    • Australia Newbie 2
    • last active 3 years ago

    Hello Nick,

    I too have been trying to withdraw my winnings for over 3 months now and have been getting the same responses as Larisa was from your staff via email and the online chat.. they keep informing me that it will be in my account soon etc, but i don't see how it takes this long to do, when i have used other casinos which have the same layout as yours and they have been able to send my winnings that day if not the next..


    Please get back to me about this issue as i am wanting the winnings to use for presents for my children.

    User name is- bennybets96

    thanks

  • MelissaN
    • Replied by
    • MelissaN
    • at Nov 30, 21, 04:15:24 PM
    • Serbia Almighty Member 15546
    • last active 1 year ago

    Thanks from:

    Hi benruss,

    Thanks for bringing this to our attention. The casino rep will be notified. 

  • benruss
    • Replied by
    • benruss
    • at Nov 30, 21, 07:33:34 PM
    • Australia Newbie 2
    • last active 3 years ago

    okay thank you, when will i have an answer for this, as getting an actual result has been a constant battle.

    Thanks

  • Nickhelp
    • Replied by
    • Nickhelp
    • at Jan 19, 22, 06:26:30 AM
    • Czech Republic Casino Rep 330
    • last active 3 days ago

    Thanks from:

    Greetings all,

     


    Your case is being reviewed benruss, thanks so much for your patience. As soon as I have further information I will get back with you here.

     

    Best wishes,

     

    Nick and True Blue

  • Nickhelp
    • Replied by
    • Nickhelp
    • at Feb 23, 22, 07:20:23 AM
    • Czech Republic Casino Rep 330
    • last active 3 days ago

    Thanks from:

    Greetings,

    I had lost track of this complaint due to it's general level of inactivity however I would like to confirm that all outstanding funds were released in the month of January and should have arrived by now.

    Best wishes,

    Nick and True Blue

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