CLOSED: [due to the submitter's inactivity]: Truebluebets - No Payment Issue

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Last post made 3 months ago by JovanaV
Jed Priest
  • Started by
  • Jed Priest
  • Newbie 1
  • last active 3 months ago

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  • Jed Priest
    • Started by
    • Jed Priest
    • at Mar 18, 25, 12:05:14 PM
    • Newbie 1
    • last active 3 months ago

    I was refused my withdrawal due to a false claim that I purchased free games I have my game logs from that day to support my claim of this being false but the casino will not budge from there decision

    Disputed amount: 4100$

    Casino: Truebluebets

    Case #: 3046

    Submitted via LCB complaint form
  • JovanaV
    • Replied by
    • JovanaV
    • at Mar 19, 25, 05:26:47 AM
    • Serbia Moderator 4146
    • last active 16 hours ago

    Hello Jed Priest,

    First of all, welcome to the LCB forum!

    Based on the screenshot you have submitted, it looks like your withdrawal request was rejected, and there is also a forfeited transaction in the same amount. 

    Could you please let us know if the casino support provided any reasons for forfeiting your winnings? Feel free to send us screenshots of emails or chat conversations with the casino support via private message.

    Please note that we do not have this brand listed, but we will contact them for clarification.

    Thank you.

  • JovanaV
    • Replied by
    • JovanaV
    • at Mar 21, 25, 04:08:09 AM
    • Serbia Moderator 4146
    • last active 16 hours ago

    Hello Jed Priest,

    Could you please let us know if you still need assistance?

    Thank you.

  • JovanaV
    • Replied by
    • JovanaV
    • at Mar 24, 25, 09:24:32 AM
    • Serbia Moderator 4146
    • last active 16 hours ago

    Hello Jed Priest,

    Since we haven't heard back from you we will close case #3046 due to the submitter's inactivity.

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