UNRESOLVED: Unpaid cash out - Eurobetscasino

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Last post made 21 days ago by mitchhalley
mitchhalley
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  • mitchhalley
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  • Hi. I am aware from reading others on here that this casino is black listed but I thought I would try and get some help anyway. I made a withdrawal over 1 month ago and ever since I have been unable to connect to anyone on live chat and I have sent 100's of emails to them. The only response you get is 'your cash out is under process and you will receive in 48-72 hours. 
     

    the email is automated and no one physically replies to you. 

  • Hello mitchhalley,

     

    EuroBets casino has been placed on our Warning list due to slow payouts, delays or no payments at all and non-responsive customer support. This brand also operates without a proper gaming license. We advise players to stay away from this casino.

    Can you please send us your Casino Username via private message so that we can try to get in touch with Casino Representative in order to help you?

  • Hello mitchhalley,

    Thanks for sharing your credentials. We will notify Casino Rep regarding this matter in order to help you. Please keep you posted.

  • Hello mitchhalley,

    We are still waiting for a response from Casino Rep. We will send them a reminder email in hopes that we will get a quick response. Please keep an eye on this thread.

  • Hello mitchhalley,

    Casino is unresponsive at all thus far unfortunately. We will try to reach out to them again to see if it's possible to get some updates regarding this matter. Keep an eye on this thread.

     

  • Hello mitchhalley,

    Casino Rep got back to us and told that your case is under review and once they get more detailed information we will immediately get back to you. Keep you posted.

  • Hello mitchhalley,

    We are still waiting for clarification form the Rep. We have sent them a reminder in hopes that we will get a response as soon as possible. Keep you posted.

  • Hi. I have constantly been chasing this casino and they no longer reply on live chat 

  • Hello mitchhalley,

    Sorry to hear that. We will try to reach out to them again to check what is happening with your account, and we will let you know when we get some feedback. Keep you posted.

  • Hello mitchhalley,

    Still no response from the casino representative.

    We sent one more reminder email. If we hear back, we will let you know.

  • Hello mitchhalley,

    We still haven't got an update regarding this matter. We are forced to close this complaint due to Casino unresponsiveness. 

  • Thanks for your help. Casinos like this need closing down. 

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