CLOSED [Due to inactivity of submitter]: sunrise slots: verification

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Last post made 6 days ago by KingNemo
anatomy
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  • I have been playing at Sunrise Slots and the are asking for verification on credit cards I used 4 months go. These cards were one time use and no longer have them. I contacted the casino and they were going to remove them as verification and use the current card I am using. They have yet done this, and i have sent 4 more emails and contacted them. 

    What can I do?

     

    thank you

    Anatomy

  • Hello anatomy

    This seems to be a common issue when using prepaid credit cards. 

    Please be advised that we do not have Sunrise Slots Casino listed on our website. But we can offer a helping hand and reach out in hopes of escalating your verification process. We only need your Casino Username which you can send the details via private message.

  • Hello anatomy

    We received your details via PM and have contacted the Casino. Keep you posted if we hear back from them. 

  • Hello anatomy

    We haven't had any luck hearing back from Sunrise Slots Casino. We just pinged them now and hopefully they get back to us. Keep you posted. 

  • Hello anatomy

    Any news from your end? Sunrise Slots Casino has two emails bouncing off and one that goes through, but they haven't responded to us at all. thumbs_down

  • Hello anatomy,

    Any updates regarding your case? 

  • We will be CLOSING this complaint due to submitter inactivity and lack of feedback from Sunrise Slots Casino. 

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