CLOSED [Due to inactivity of submitter]: sunrise slots: verification

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Last post made 1 year ago by KingNemo
anatomy
  • Started by
  • anatomy
  • United States Newbie 4
  • last active 9 months ago

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  • anatomy
    • Started by
    • anatomy
    • at Jul 24, 22, 01:30:55 AM
    • United States Newbie 4
    • last active 9 months ago

    I have been playing at Sunrise Slots and the are asking for verification on credit cards I used 4 months go. These cards were one time use and no longer have them. I contacted the casino and they were going to remove them as verification and use the current card I am using. They have yet done this, and i have sent 4 more emails and contacted them. 

    What can I do?

     

    thank you

    Anatomy

  • KingNemo
    • Replied by
    • KingNemo
    • at Jul 24, 22, 05:55:05 AM
    • Canada Mighty! Member 3342
    • last active 6 months ago

    Thanks for this post from:

    Hello anatomy, 

    This seems to be a common issue when using prepaid credit cards. 

    Please be advised that we do not have Sunrise Slots Casino listed on our website. But we can offer a helping hand and reach out in hopes of escalating your verification process. We only need your Casino Username which you can send the details via private message.

  • KingNemo
    • Replied by
    • KingNemo
    • at Jul 25, 22, 05:41:25 PM
    • Canada Mighty! Member 3342
    • last active 6 months ago

    Hello anatomy, 

    We received your details via PM and have contacted the Casino. Keep you posted if we hear back from them. 

  • KingNemo
    • Replied by
    • KingNemo
    • at Jul 29, 22, 07:05:01 PM
    • Canada Mighty! Member 3342
    • last active 6 months ago

    Hello anatomy, 

    We haven't had any luck hearing back from Sunrise Slots Casino. We just pinged them now and hopefully they get back to us. Keep you posted. 

  • KingNemo
    • Replied by
    • KingNemo
    • at Aug 03, 22, 03:09:09 AM
    • Canada Mighty! Member 3342
    • last active 6 months ago

    Hello anatomy, 

    Any news from your end? Sunrise Slots Casino has two emails bouncing off and one that goes through, but they haven't responded to us at all. thumbs_down

  • Anchi
    • Replied by
    • Anchi
    • at Aug 08, 22, 02:28:36 AM
    • Serbia Admin 12334
    • online

    Thanks for this post from:

    Hello anatomy,

    Any updates regarding your case? 

  • KingNemo
    • Replied by
    • KingNemo
    • at Aug 10, 22, 08:13:55 AM
    • Canada Mighty! Member 3342
    • last active 6 months ago

    We will be CLOSING this complaint due to submitter inactivity and lack of feedback from Sunrise Slots Casino. 

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