RESOLVED: White Rabbit Casino - No Payment Issue

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Last post made 8 days ago by JovanaV
Arman009
  • Started by
  • Arman009
  • Armenia Sr. Newbie 19
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  • Hello, I've been playing here recently on 01/28/2025, I made a withdrawal that hasn't reached me yet, "verified player", the support service says that they paid, I demand the address of the transaction hash and I contact Binance support service, they answer my request to see if there is such a transfer or not and why my 200usd didn't reach me, they answer that they sent a scam coin to this address, it's worth nothing, that's how scammers deceive people, I have an address in real time, you can see it says that its value is 0, it's worth nothing .. in the casino they contact the financial department every day and can't solve the problem, they close the chat and don't answer, there are 260 dollars on the account, there were 200 dollars, the withdrawal didn't reach me, I would like to withdraw all the money later     WHITERABBIT casino 

  • Hello, I've been playing here recently on 01/28/2025, I made a withdrawal that hasn't reached me yet, "verified player", the support service says that they paid, I demand the address of the transaction hash and I contact Binance support service, they answer my request to see if there is such a transfer or not and why my 200usd didn't reach me, they answer that they sent a scam coin to this address, it's worth nothing, that's how scammers deceive people, I have an address in real time, you can see it says that its value is 0, it's worth nothing .. in the casino they contact the financial department every day and can't solve the problem, they close the chat and don't answer, there are 260 dollars on the account, there were 200 dollars, the withdrawal didn't reach me, I would like to withdraw all the money later WHITERABBIT casino

    Disputed amount: 260$

    Submitted via LCB complaint form
  • Dear Arman009,

    Could you please let us know if the funds have been returned to your casino account balance? Feel free to send us all the additional information and screenshots via private message. We reached out to the casino and inquired further about this matter. 

    Thank you.

  • I proved it to them and they admitted that they were guilty. I sent them their scam coins and am waiting for my money. No, the money is not in the game account and not in the wallet, I am still waiting.

  • hello 200usd was sent. waiting for 60usd which they want me to withdraw to the card they removed all methods related to cryptocurrency for me

    I still do not recommend playing here due to problems related to payment systems, according to other criteria it is a normal casino

  • Dear Arman009,

    So the $200 is back in your casino account? Please keep us updated.

    Thank you for your cooperation.

  • Hi Arman009,

    Any updates?

    Thank you for your cooperation.

  • with very great difficulty I made a withdrawal and they sent my money. 

  • Great news, Arman009! Thank you for letting us know! We will mark this complaint as RESOLVED.

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