UNRESOLVED: Wildbet.io does not pay out winnings

Last post made 19 days ago by tough_nut
  • Started by
  • uglyboys12
  • Russia Newbie 3
  • last active 9 days ago

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  • Hello! Wildbet.io casino does not want to withdraw my winnings and generally considers me a scammer. On July 20, I tried to make a deposit at this casino and accidentally sent money to the wrong address. They told me this and I noticed it myself later. But the casino was ready to refund my lost deposit and I didn't mind. They charged me $377. Played wager x2 and created a request for withdrawal of funds in the amount of 993 euros. At first they wrote that the withdrawal of funds takes place within a couple of minutes. Then I wrote to them 30 minutes later and they replied that my account was being checked. Now they have stopped answering me at all. I have all the evidence that they are trying to deceive me and I am ready to provide them by mail. Here is their contact email info@wildbet.io but you can try to communicate with them via live chat

  • Hello uglyboys12,

    Please be advised that we don't have Wildbet.io Casino listed at LCB. Please send us your casino username via private message and we will try to get in touch with them and inquire about your case.

  • Hello uglyboys12,

    Thank you for providing your casino username via private message. We've contacted the casino and we'll update you on this thread as soon as they respond. 

  • Hello uglyboys12,

    Do you have any updates regarding your case? The Casino has been unresponsive to us thus far. We'll try sending another reminder email in hopes that they'll respond.

  • Yes. Now they have completely blocked my account and stopped responding to my messages.

  • Hello uglyboys12,

    The emails that we've sent them all bounced back, unfortunately, since the Casino is not listed at LCB we are not able to help you further. Usually, in similar cases as yours, we advise members to report the Casino to their licensor but it seems that this Casino has no license. We are sorry that we were not able to help you resolve your issue, please choose only reputable licensed casinos in the future. 

    We will mark this case as unresolved.

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