RESOLVED: WILDZ CASINO Verification issue

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Last post made 1 month ago by MelissaN
Thomas Scott
  • Started by
  • Thomas Scott
  • Canada Sr.Newbie 15
  • last active 1 month ago

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  • Aaaaaaandddd one year later... They are doing it again. This time I've won 20 grand...and they're saying if I don't meet their demands ....And proof income...and still.... I might lose my winnings... what should be done here?

  • Hi Thomas Scott,

    Sorry to hear about your issue with Wildz casino. You need to provide the docs the casino requires so they can complete the verification process before you are able to cashout your winnings. Please send me your account details so we can contact the rep and see what you need to provide. 

    Rated:

    3.7/ 5

  • Everything is the same as last year when they did this excepti spent more...got a 100 grand inheritance..why is that their business tho..to sent them proof of it but why did I have to?

    Ridiculous.

     

    deadactress@gmail.com is account.

    Scott Chalmers is my name..

  • I see. Okay, the casino rep will be notified. 

  • Hi Thomas,

    The casino rep's informed us that your account was been verified last Friday and there were no pending withdrawals. Could you please confirm so we can close this case? 

    Thanks

  • Since we haven't hear from Thomas and the casino rep confirmed it was sorted, we're going to close this case. 

  • Yeah they actually did sort that  one out eventually. But now they are dragging out a withdrawal mistake going on 2 weeks. I Withdrew 4 x $1000 , and 2 days later only recieved 3 x $1000 . Every excuse made, and everything in terms of evidence submitted and still no fix. Everytime I talk to someone there I gotta review whole story again and am offered a solution or explanation that has nothing to do with what has happened. They tell me i withdrew 3000, and recieved 3000, and yet my wildz transaction screenshots and bank statements say otherwise. It very simply displays that I withdrew 4, $1000 increments..they sent $3000..pretty simple. 

    Exploring 3rd party options now. Beware.

     

  • We're going to bring this to the casino rep's attention and see if he could help. Keep you posted. 

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