RESOLVED: Cryptothrills.io Withdraw never received

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Last post made 21 days ago by Sydney
riggboi169
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  • riggboi169
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  • My withdrawal of 35 mbtc from cryptothrills.io never received but it says that the withdraw was completed  can someone please help me resolve this issue thank you 

  • Hello riggboi169,

    Could you please private message me your casino username and we'll contact the Casino Representative.

  • Hello riggboi169,

    Thank you for providing us with your casino username. We've sent an email to the Casino Representative and asked him to check what's going on with your withdrawal. Keep you posted.

  • Hello riggboi169,

    The Casino Representative suggested that you contact their support and ask for a manager, so they can get this resolved. Can you try to do that and let us know how it worked?

  • It says please wait until an operator responds  but never responds to live chat

  • Hello riggboi169,

    We've notified the Casino Representative. Keep you posted.

  • Hello riggboi169,

    The Casino Representative says their Support will contact you telephonically and will also send you an email.

  • They refuse my withdrawal of 35 mbtc saying that I exceeded the max bet and the max win amount  and told me that they canceled the withdrawal  and said my ip has multiple accounts but I only have one account how can I get my withdrawal of 35 mbtc please help me recover my withdrawal and I'll donate half to anyone who can help resolving  my  withdrawal request issues

  • Hello riggboi169,

    We'll ask the Casino Representative to send us the evidence for these duplicate accounts. Keep you updated.

  • My withdrawal of 35 mbtc from cryptothrills.io never received but it says that the withdraw was completed  can someone please help me resolve this issue thank you 

  • Hello riggboi169,

    The Casino Representative has provided us with evidence showing that you have duplicate accounts at CryptoThrills. Please note that it is not allowed to create duplicate accounts at the casino. Therefore, there's nothing more we can do to assist you.

    We consider this case resolved.

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