UNRESOLVED: WOW VEGAS DELETED MY ACCOUNT

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Last post made 18 days ago by JovanaV
william hawkins

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  • william hawkins
    • Started by
    • william hawkins
    • at Jan 26, 25, 03:06:55 PM
    • Newbie 1
    • last active 22 days ago

    I won over 106k sweeps on 1-18 on 1-19 wow Vegas deleted my verified and hosted account and is saying I don't exist and never have played there. This is beyond frustrating and I'm appalled at the lack of support I get. No one responds to my emails or what's app messages anymore. My username on site is W***

  • JovanaV
    • Replied by
    • JovanaV
    • at Jan 27, 25, 04:14:14 AM
    • Serbia Moderator 2836
    • online

    Dear william hawkins,

    We've contacted the casino rep and inquired further about your case. Please keep an eye on this thread for updates.

    Thank you.

  • JovanaV
    • Replied by
    • JovanaV
    • at Jan 30, 25, 10:16:55 AM
    • Serbia Moderator 2836
    • online

    Thanks for this post from:

    Dear william hawkins,

    We received a response from the casino stating that, due to security reasons, they cannot share details with third parties and have advised you to contact their support team regarding your case.

    Given this, unfortunately, we are unable to assist you further and will have to close the complaint and mark it as unresolved.

    Thank you for your understanding.

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