CLOSED: [due to the submitter's inactivity]: Yay casino

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Last post made 3 months ago by Cookie17

Started by
Queenbee68
Full Member 110
last active 26 days ago

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80,000 GC + 8 SC + 20 Free Spins

80,000 GC + 8 SC + 20 Free Spins

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2.4 / 5 votes

Yay

80,000 GC + 8 SC + 20 Free Spins

80,000 GC + 8 SC + 20 Free Spins

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Started by

Queenbee68

at May 22, 26, 01:43:16 AM

Full Member 110

last active 26 days ago
This casino was absolutely horrible. Originally I appreciated the graphics and the platform itself but customer service is on automatic it's almost as ther responses are scripted. I finally won $150 after multiple deposits over 4 months. I went to redeem and I realized my card number was on a card I had to replace. I asked to update and I was told it was sent to appropriate department for review. It turned into 3 weeks of me submitting bank statements and card after card. And I was blocked from logging in.All accounts were mine!! End result the denied withdrawal and closed my account
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Replied by

JovanaV

at May 22, 26, 04:58:30 AM

Moderator 6456

last active 1 hour ago
Hello Queenbee68,

We are sorry to hear about your experience.

Please send us screenshots of your conversations with the casino support, as well as your casino username, via private message so we can contact the casino rep regarding your case.

Thank you.
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Replied by

JovanaV

at May 25, 26, 07:29:05 AM

Moderator 6456

last active 1 hour ago
Hello Queenbee68,

Could you please confirm whether you’ve seen our response and if you still require any assistance?

Thank you.
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Replied by

Cookie17

at May 27, 26, 02:28:07 AM

Moderator 1337

last active 2 days ago
Hello Queenbee68,

Since it's been over 48 hours and we haven't heard back from the member, we will mark this case as CLOSED due to the submitter's inactivity.
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