CLOSED: [due to the submitter's inactivity]: ZeusWin - Account Issue

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Last post made 3 months ago by JovanaV
Larose_1
  • Started by
  • Larose_1
  • Canada Newbie 1
  • last active 21 days ago

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  • Larose_1
    • Started by
    • Larose_1
    • at Dec 20, 25, 11:51:01 AM
    • Canada Newbie 1
    • last active 21 days ago

    withdrawn. • Account Information: #23818 I was emailed that I had money in a acount

    Casino: ZeusWin

    Case #: 3814

    Submitted via LCB complaint form
  • Anchi
    • Replied by
    • Anchi
    • at Dec 21, 25, 04:48:08 PM
    • Serbia Admin 14685
    • last active 8 hours ago

    Hello Larose_1,

    Welcome to LCB.

    Sorry to hear that you are facing this kind of issue.

    To fully understand the situation, we kindly request the following information:

    • Is your account verified?

    • Is this your first withdrawal at the casino?

    • On what exact date was the withdrawal requested?
       
    • Could you please tell us the exact amount involved?


    Thank you in advance. 

  • JovanaV
    • Replied by
    • JovanaV
    • at Dec 23, 25, 07:25:40 AM
    • Serbia Moderator 6293
    • last active 1 day ago

    Hello Larose_1,

    Could you please tell us if you have seen our response and if you still need assistance?

    Thank you.

  • JovanaV
    • Replied by
    • JovanaV
    • at Dec 25, 25, 06:25:36 AM
    • Serbia Moderator 6293
    • last active 1 day ago

    Since we haven't heard back from the member, we'll close Case #3814 due to the submitter's inactivity.

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