Chile

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Interactive gambling is partially available through the state-run establishment, as well as from the numerous offshore platforms permitted to operate on Chilean territory.
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Chile makes up more than half of the west coast of South America. It borders the Pacific Ocean to the west with Argentina and Bolivia to the east. It borders Peru to the north as well.

Overview

Chile Online Gambling Restrictions

Back in the past, the Chilean government had restricted all forms of online gambling to their residents. Both offshore operators and prospective onshore platforms were unable to obtain the necessary approvals in order to provide their services legally in the country.

This changed about a decade ago, around 2008...

... when the Loteria de Concepcion and Polla Chilena were given authorization to launch an interactive gambling platform.

This helped the operator establish a monopoly on online sports betting, as well as lottery game formats, aside from their existing exclusivity regarding land-based establishments of the same kind.

Nowadays, Polla Chilena is a well developed state lottery and sports betting body; it actually represents the single licensed onshore interactive gambling platform in the country. While it is in charge of offering players with a range of lottery games and sports betting, interactive casino and slots games are solely available through offshore operators.

Speaking of offshore operators, the current legislation in Chile is such that they are permitted to offer their services to the country’s residents. What is more, players are not set to face consequences for gameplay of this kind, with no charges for such actions placed so far.

In regard to land-based gambling however, the selection is much more diverse when it comes to available gambling formats. Casinos, slots venues, sports betting, as well as pari-mutuel on and off-course betting are all available formats for players looking to get some action straight from the shop floor.

As it seems, the Chilean legislation has improved greatly over the years, especially...

... since the Casino Act 2005.

This specific law allowed each of the 23 cities in the country to authorize one casino operator on their territory. At first, 11 cities have been equipped with such entertainment facilities, one in each city with the exception of Pucon, which has 2 casinos under its jurisdiction. As the industry progressed, more casinos opened. Thus, the latest 15-year municipal licenses have been awarded to 5 new casino establishments – 4 belonging to Enjoy, located in Coquimbo, Pucon, Vina del Mar and Puerto Varas, and one Sun Dreams Casino in Iquique.

Licensing

Chile Licensing

As for the matter of licensing, the Chile government has set up a dedicated regulatory body – the Superintendencia de Casinos de Juego (SCJ). Even before their existence, the Polla Chilena National Lottery’s monopoly status was enough to establish a firm standard regardin service quality. They were partnered with GTECH up until 2015, meaning their interactive gambling products have definitely been provided by reputable companies such as it.

Since 2016...

... the management and tech support for the interactive gambling products provided through the exclusive platform have been provided by Intralot. They are expected to continue providing such services throughout the 10-year contract period, up until 2016.

The estimated projections, a defined regulatory body, as well as the range of efforts on its behalf to further regulate the industry and expand its coverage are all indicative of a movement towards progress.

 

Player Protections

Player protection in Chile may not meet the standards for some of the more regulated jurisdictions, but it is better than non-existent, as it once was.

With the introduction of a respective authoritative body, the SCJ...

... players facing issues with the exclusive licensed online operator, or any of the land-based gambling establishments, can now ask for support at their offices.

With such possibilities, and further attempts to legally regulate the industry, the Chile player pool is experiencing the best gambling circumstances so far. And with quality and reliable technical and managerial support for their interactive platforms specifically, the online gambling segment has a lot more to show for it.

Players in Chile face one of the worst possible sets of conditions when it comes to player protections.

Chile makes up more than half of the west coast of South America. It borders the Pacific Ocean to the west with Argentina and Bolivia to the east. It borders Peru to the north as well. Overview Back in the past, the Chilean government had restricted all forms of online gambling to their residents. Both offshore operators and prospective onshore platforms were unable to obtain the necessary approvals in order to provide their services legally in the country. This changed about a decade ago,...
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