CLOSED [Due to inactivity of submitter]:Bet2U: delayed withdrawal payments

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Last post made 1 year ago by tough_nut
felix9199
  • Started by
  • felix9199
  • Ireland Newbie 4
  • last active 1 year ago

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  • felix9199
    • Started by
    • felix9199
    • at Jul 05, 22, 03:21:31 AM
    • Ireland Newbie 4
    • last active 1 year ago

    Hi I requested a withdrawal from my Bet2U account on the 9/06/22...Bet2U operates both a casino and sports betting. I won my bet on sports I requested to withdraw 240 euros of my winnings which still left 100 euros in my account. I have spoken with customer reps via live chat on several occasions. Their reply is just wait for their email,no emails have been sent to me apart from other promotions. So what are my options now?

  • Bixy
    • Replied by
    • Bixy
    • at Jul 06, 22, 06:40:44 AM
    • Serbia Moderator 3617
    • online

    Hi felix9199,

    We don't have this brand listed on LCB but we'll do our best to get in touch with them and ask about your withdrawal. Could you please private message me your casino username? 

  • Bixy
    • Replied by
    • Bixy
    • at Jul 06, 22, 06:58:11 AM
    • Serbia Moderator 3617
    • online

     Hi felix9199,

    Thanks for sending us your casino username.

    Keep you posted on this thread if we receive any feedback from the casino. We had many complaints about this casino on our forum, however, we don't have Bet2U listed here on LCB and they haven't been replying to any of our emails lately.

  • felix9199
    • Replied by
    • felix9199
    • at Jul 06, 22, 07:08:38 AM
    • Ireland Newbie 4
    • last active 1 year ago

    Thanks for this post from:

    Thanks guys

  • Bixy
    • Replied by
    • Bixy
    • at Jul 11, 22, 04:09:49 AM
    • Serbia Moderator 3617
    • online

    Thanks for this post from:

    Hi felix9199,

    We've received feedback that your query has been forwarded to the relevant department and shall be addressed as soon as possible.

     

  • tough_nut
    • Replied by
    • tough_nut
    • at Jul 18, 22, 08:49:51 AM
    • Yugoslavia Moderator 2265
    • last active 3 days ago

    Thanks for this post from:

    Hello felix9199,

    Could you please update us if your issue has been resolved or if you may need our further assistance? 

  • felix9199
    • Replied by
    • felix9199
    • at Jul 18, 22, 05:03:26 PM
    • Ireland Newbie 4
    • last active 1 year ago

    no im still waiting for a reply by email they said there was a technical issue processing my withdrawal and there were trying to resolve it. I will email them again tomorrow and see what the story is

  • tough_nut
    • Replied by
    • tough_nut
    • at Jul 19, 22, 02:38:38 AM
    • Yugoslavia Moderator 2265
    • last active 3 days ago

    Thanks for this post from:

    Hello felix9199,

    Thank you for the update, please keep us posted and let us know if you need our assistance further. 

  • tough_nut
    • Replied by
    • tough_nut
    • at Jul 21, 22, 06:08:30 AM
    • Yugoslavia Moderator 2265
    • last active 3 days ago

    Thanks for this post from:

    Hello felix9199,

    Any updates regarding your case? 

  • tough_nut
    • Replied by
    • tough_nut
    • at Jul 25, 22, 03:17:00 AM
    • Yugoslavia Moderator 2265
    • last active 3 days ago

    Thanks for this post from:

    Hello felix9199,

    Do you have any updates? Should we try contacting the casino on your behalf again? Please let us know if you would need any further assistance from us. 

  • tough_nut
    • Replied by
    • tough_nut
    • at Jul 28, 22, 01:53:55 AM
    • Yugoslavia Moderator 2265
    • last active 3 days ago

    Due to submitter inactivity, we will be closing this complaint. 

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