UNRESOLVED: EuroBets Casino refund issue

Last post made 5 days ago by Berks

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  • low and behold eurobets are up to it again, the refuse to pay winnings to almost everyone and they said i would recieve a refund for my deposit, you email them, you here nothing back, its soo unfair spent about £2,000 to £3,000 in the last three and a half years and they never sent me even a free pen :)lol of course to the free pen but seriously they are breaking my heart.


    Please can someone get some answers on the refund that they said they send to me.


    thank you, my username is srlands***** with them

  • Hello seanlandy2021,

    A lot of time has passed since the last post related to this complaint. We will try to reach out to them again, but to be honest chances are so weak for any update. Please keep posted. 

  • this is a new one for recent activity, sure will berks

  • No problem seanlandy2021, we have sent an email to Casino Representative, so now we are waiting for the response. We really hope that they will get some update. 

  • Hi seanlandy2021,

    Still waiting for the update. We  will sent a reminder once again in hopes that this can be resolved as soon as possible. Keep us posted.

  • Hello  seanlandy2021,

    They are unresponsive thus far and left us without any update. We will send a reminder email once again in hopes that they will get back to us. Please keep us posted.

  • they said before they "send email to finance department", doesn't seem they done this and spoke again to them at the weekend and asked them about it. They "told me again they send an email to finance",  i said to them "i thought you told  me you sent an email  to finance"?.

    So i just getting the round around from them.

  • Hello seanlandy2021,

    We are forced to mark this case as UNRESOLVED due to Casino Unresponsiveness. We will re-open this complaint once we get some information from them.

  • please if can get them to help in some way or another at least get me back and allow me to play and let me get winnings winnings by providing a cashout ?

  • Hello seanlandy20,

    Unfortunately, the casino does not want to cooperate, they do not respond to our emails.

  • please try again

  • it's official, Eurobets steal money, please let everyone not to even to deposit as they do not send winnings whatsoever

  • Hey seanlandy2021,

    We will try once again to reach out to them, if we do not get an answer we will close this complaint. Keep us posted.

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