South Africa is the southernmost country in mainland Africa. It borders Namibia to the north-west, Botswana and Zimbabwe to the north, and Mozambique to the north-east. It also borders the Atlantic Ocean to the west and the Indian Ocean to the east.
Online gambling in South Africa is incredibly complicated. It has been banned and legalized multiple times. At the time of this writing, licensed horse racing and sports betting are both allowed for wagers on the Internet, and other forms of online gambling are not allowed. However, there are active interests in place right now to push through legislation that would legalize other forms of gambling, so the landscape is constantly changing.
When the National Gambling act of 1996 was introduced in South Africa it described how 40 gambling licenses should be distributed amongst the various South African provinces. In order to govern, regulate and oversee not only gambling activity within the country but also the licenses across South Africa’s 9 provinces, South Africa introduced what is known as the National Gambling Board. Simultaneously an additional 9 provincial gambling and racing boards were created during this time to also govern, regulate and most importantly, issue licenses within their respective jurisdictions.
Although all provincial boards do possess their own legislation they are still governed by what is now the National gambling act of 2004, within this act, probably the most noticeable clause is that Interactive gaming / online gambling is deemed illegal within the borders of South Africa.
As mentioned, licenses are offered from the gaming boards of all nine provinces. What is interesting is that a single license allows you to offer your services all over the country, so companies don't have to go through the whole mess of getting licenses in every individual province like they do in some countries. These licenses mean a lot, and they are guarded in a way that protects the business from shady companies. To give an idea, Western Cape gives the most licenses of any province, and they only have 32 licensees. Overall, the licensing process is strict and kept together on a high level to ensure legitimacy as much as possible.
Player protections are available in a major way for legalized, regulated gambling. However, if you play with unlicensed sites, then the government can come after your bank accounts and throw you in jail. As far as the licensed sites go, however, they take legitimacy very seriously, and there are clear pathways to getting a judgment if you feel you have a valid complaint. The control boards are serious about keeping the industry clean, and that's why they take these complaints so seriously. Companies that do not adhere to the guidelines they are supposed to will have their licenses revoked, and they can face additional fines and punishments on top of that.
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